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What our clients are saying


During our first meeting it was obvious that Janan Thomas of Serene Transitions knew her job and was not interested in just getting stuff to a landfill. Considering how much of my brother’s “stuff” she had to contend with, she and her team managed to complete the job seamlessly within the timeframe projected. She suggested an online auction as an option which would reduce trucking fees and allow interested buyers to bid on items. Her careful cataloging made a difference.
We managed this process from a distance. I do not live in Massachusetts. Our communications via e-mail were frequent, relevant, and clear. The work was done professionally and smoothly. The house when she finished was “move in ready.” I highly recommend her and the Serene Transitions team.

Loraine D, East Boston,  MA

5 Apr 2024

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Put simply, we couldn't have made our recent move without Janan Thomas and her team. We had to do a drastic downsizing of our household goods, but also our sizable art collection as well. Janan offered her expertise, at times firmly, to guide us through the most painful transition of our lives and did so with kindness, thoughtfulness and compassion. She has our gratitude and respect and absolute recommendation.

James S., Quincy MA

15 Jan 2024


Our experience with Serene Transitions exceeded expectations. Janan handled literally everything related to the physical moving out of the old place and into the new. She patiently sorted through 61 years of accumulated household effects and personal memorabilia as my parents downsized from 9 rooms to 3, suggesting what turned out to be a very comfortable floor plan in the new apartment, packing, unpacking and guiding in every way. My parents left their home in the morning and arrived at the new apartment to find the bed made, ready for a restful night's sleep. Within two days everything was unpacked and out of boxes. The auction of the remaining items meant the family was not saddled with days and days of clearing out. If part of your loved ones trepidation for moving is due to the immense physical tasks involved, then turn to Janan to truly make the transition a serene one. My parents, brothers and I know that doing this alone would have been a terrible strain on our time and psyches and we all agree Janan and team's services are worth every penny.

Sherryl R, Stoughton,  MA

20 Oct 2023


Janan and her team were one of the most professional services my family has ever had the opportunity to work with. She was communicative, kind, flexible and overall an absolute pleasure to work with. Not to mention, her and her team took on such a large project and completed it extremely quickly. I would hire Janan and her team x100 over!

Shannon M, Fairhaven,  MA

7 Jul 2023

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Going into this, I never thought my mom could move to a new place without a lot of attention and effort but I sure was wrong. It became pretty important to my mom that she move fairly soon and with my living out-of-state, Janan's help was tremendous.

Janan met with my mom to get a good idea of what was needed and how she could help before providing a detailed estimate. She then worked with my mom to identify what items she wanted to keep and move - which helped the packing and moving go a lot smoother. She coordinated with service providers and movers and carefully packed items before the big day. Moving day went like a well oiled machine and my mom was very pleased. Items were quickly unpacked, pictures were hung, and computer, tv, and phone were ready to go.

Janan then followed-up to make sure that 100% of my mom's needs were taken care of - something I really appreciate. Janan went above and beyond in what she did for my mom and according to my mom, Janan was as nice as could be. And beyond all that, she did a fantastic job of keeping me well-informed during the whole moving process. In my book, that's wonderful and I can't say enough nice things about her and how much she helped my mom. Thank you so much Janan!

Mike B, Marion MA

3 May 2023

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I highly recommend using Serene Transitions. Janan and her team made our mother's move so easy- especially since my sister and I do not live close by. She organized and handled everything and and put so much care & consideration into setting up the new apartment. She is more than just a "moving company". I highly recommend using her services.

Michael R, Hingham MA

27 Mar 2023

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Making a move for and elderly parent is daunting and stressful. With many years of memories to sort through, the task to decide what to keep and what to throw away is hard.  Janan came recommended to us. From quoting to finish her calm nature was a relief to the process. Once it came to the move, we were able to concentrate our efforts on Mom and her needs. By the time we arrived to her new abode that afternoon, Janan and her team had the apartment set up and livable. One additional day was taken to hang pictures and finish unpacking.  Janan's pricing is very fair for the amount of work she does. Adding the ease of letting her manage the move was a relief and blessing for the entire family. I would highly recommend Serene Transitions, should you have a need.

Paul D, Mashpee MA

2 Dec 2022

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With my chronic health issues, moving house felt much more daunting than at any time in the past. Thankfully, my broker recommended Serene Transitions. Janan is extremely knowledgeable, intuitive, resourceful, ethical, kind … I could go on. And a real pleasure to work with. As were the support people she brought in. Anything I needed help with throughout the entire process, she had a solution, including critical items like lining up a trusted moving company or preparing my previous home to be sold after I moved out. I am very grateful for everything she did to make my move serene. And I would highly recommend Serene Transitions if you or a loved one are facing a move later in life. She is the best!

Tom G, Fairhaven MA

2 Oct 2022


Compassionate, organized, thorough, easy to work with, prompt, professional.  These are the adjectives I use to describe Janan Thomas, a Senior Move Manager extraordinaire.  She made what for me was a daunting task into what appropriately became a Serene Transition and I am eternally grateful to her.

Joan R, Canton,  MA

7 Jun 2022


Janan Thomas of Serene Transitions was our Move Manager when we recently downsized from a spacious condo to an apartment that was half the size. As do-it-yourselfers, we knew we were not up to the this task, but Janan certainly was! She is organized, punctual, and efficient...and one of the hardest working people we’ve ever met! She is kind and friendly during a potentially stressful time. She handled all parts of our move, including a Maxsold auction which was very successful. She and her team get our highest appreciation and recommendation.

Carol L, Hingham,  MA

5 Apr 2022


Once we decided to move, it was obvious that some serious downsizing was necessary first. It didn’t take long to realize that we couldn’t do this alone.....and needed professional assistance. When Janan came into our lives, good things started to happen. Big challenges became small hurdles that evolved into simple tasks on the timeline. Everything , from the downsizing auction , to packing, moving, and unpacking exceeded expectations. The last step alone made a huge difference in getting settled. "Thank you, Janan" is not enough. Would urge anyone in a similar situation to consider talking with Janan before going it alone.

Patricia K, Plymouth MA

14 Nov 2021


We had an excellent experience moving. Janan was the most helpful and considerate person ever! We would definitely use her again but hopefully not too soon! Would recommend Janan in a heartbeat! Thank you again!!!

Janet V, Weymouth MA

18 Sep 2021


I highly recommend Janan Thomas, Senior Move Manager with Serene Transitions. She did a wonderful job helping me and my family to organize, declutter, move and donate a life-time of items ranging from everyday to antique. She personally packed and loaded her truck on each visit. She made sure as many items as possible were donated to charity or recycled. Her kindness, integrity and work ethic are commendable. I would recommend her whole-heartedly to anyone in need of assistance with downsizing and organizing.

Holly B, Canton MA

3 Sep 2021


Five Stars for the company; the girls; the job! These people are excellent at what they do- courteous, quick, clean & punctual! Lovely to work with. If you read my review pick up the phone & make an appointment. You won’t be sorry!

Ronnie G, Canton MA

14 Aug 2021

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Janan was just superlative. My mother, in her 90s, was quite anxious about a move from Texas to a community in Massachusetts. Janan was a model of compassion, efficiency, reliability, and calming presence. She made the move seamless and effortless. When I visited my mother the day after movers arrived, it was as if her place in Texas had been magically transposed to Massachusetts - right down to her knicknacks!

James T, Foxboro MA

8 Aug 2021

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Serene Transitions is the place to go if you are downsizing, moving, packing, or unpacking. Prior to my move, they came to my home, measured my furniture and placed it on a layout of my new home. They were there for the movers and every piece of furniture fit exactly as planned. This was the most convenient, economical and well planned move we ever made. I highly recommend Serene Transitions if you want a stress free move.

Jason S, Canton MA

13 Jun 2021


Janan was an absolute pleasure to work with during a difficult time of having to declutter items for my parents. She broke things down to make the process a lot easier and manageable. We can't thank her enough!

Carolyn C, Milton MA

30 May 2021

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When my Mother could no longer live on her own, we were faced with a large split entry ranch crammed full of stuff, as my Mother was a bit of a hoarder. Our ultimate goal was to empty the house and fix it up for rental. Janan helped us sort through everything, saving what was meaningful and helping us make the tough choices about what to discard. She helped us sell furniture and remove what had no value. She helped us with roofing, painting, and plumbing contractors, and when the house was finally ready, found us a management company who took care of finding tenants and takes care of day to day maintenance, as we live quite a distance from the house. Thanks to Janan, we have been receiving rental income from the property for over a year now from a house which initially looked like it would be a huge financial burden. Her work was fantastic, and we never could have done it without her.  

Allen T, Hudson MA


As part of a house downsizing effort, Janan organized and ran an online auction for us to get rid of unwanted items from 25 years of accumulating. This included sorting and organizing hundreds of items into strategic lots, taking pictures and uploading, and running a very well organized 10-hour pickup day. Her calming and professional demeanor were key to everything running smoothly. Great service and a lovely lady!

Leda T, Sharon MA

3 May 2021


Both of our parents died within two weeks of each other from Covid. After all children took what they wanted, Serene Transitions made the rest so easy. They hired JunkLuggers to take everything out of that apartment and left it lickety split clean and vacuumed. Money very well spent and our backs were saved!

Diane R, Canton MA

8 Mar 2021


I hired Serene Transitions to manage my move from my house to an apartment. Janan worked quickly and efficiently and was respectful and courteous at all times. The service was performed exactly as described. My belongings were packed professionally and carefully. Serene Transitions significantly reduced my stress before, during and after the move by taking care every detail. Janan went above and beyond to help me adjust to my new home faster, and I am more comfortable in my new home as a result. I am very please that I used Serene Transitions and highly recommend this service.

Marcia B, Easton MA

23 Nov 2020

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I’ve worked with Janan and her organizational skills are phenomenal. She has an eye for what needs to be done as well as how it will benefit all parties. Her empathy is her strongest suit - she knows how to help individuals through a difficult situation. Some people equate belongings with self worth and Janan has the patience to sort through those issues.

Bruce W, Boston MA


We used Serene Transitions when our 94-year-old friend Ruthie had to move into assisted living.  Ruthie lived in a one-bedroom apartment, and her family only wanted to keep a few personal items.  Janan sorted through all of the things that had been accumulated over several decades.  I was amazed at how quickly and effectively everything happened.  Each room was cleared systematically.  Janan sorted through everything and packed up items we donated to Goodwill and bagged items that needed to be recycled or thrown out.  There was a common room in the apartment building, where she put items for other residents to take if they could use them.  Janan made arrangements for all the furniture to be picked up and moved out.  She coordinated with the building manager and president of the association to make sure things were done appropriately.  The entire process was seamless and professional.  It was an emotional experience, and Janan’s compassionate and professional attitude made the entire process very easy.  I recommend Serene Transitions without reservation.   

Vicki K, Quincy MA

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