What our clients are saying


Once we decided to move, it was obvious that some serious downsizing was necessary first. It didn’t take long to realize that we couldn’t do this alone.....and needed professional assistance. When Janan came into our lives, good things started to happen. Big challenges became small hurdles that evolved into simple tasks on the timeline. Everything , from the downsizing auction , to packing, moving, and unpacking exceeded expectations. The last step alone made a huge difference in getting settled. "Thank you, Janan" is not enough. Would urge anyone in a similar situation to consider talking with Janan before going it alone.

Patricia K, Plymouth MA

14 Nov 2021


We had an excellent experience moving. Janan was the most helpful and considerate person ever! We would definitely use her again but hopefully not too soon! Would recommend Janan in a heartbeat! Thank you again!!!

Janet V, Weymouth MA

18 Sep 2021


I highly recommend Janan Thomas, Senior Move Manager with Serene Transitions. She did a wonderful job helping me and my family to organize, declutter, move and donate a life-time of items ranging from everyday to antique. She personally packed and loaded her truck on each visit. She made sure as many items as possible were donated to charity or recycled. Her kindness, integrity and work ethic are commendable. I would recommend her whole-heartedly to anyone in need of assistance with downsizing and organizing.

Holly B, Canton MA

3 Sep 2021


Five Stars for the company; the girls; the job! These people are excellent at what they do- courteous, quick, clean & punctual! Lovely to work with. If you read my review pick up the phone & make an appointment. You won’t be sorry!

Ronnie G, Canton MA

14 Aug 2021

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Janan was just superlative. My mother, in her 90s, was quite anxious about a move from Texas to a community in Massachusetts. Janan was a model of compassion, efficiency, reliability, and calming presence. She made the move seamless and effortless. When I visited my mother the day after movers arrived, it was as if her place in Texas had been magically transposed to Massachusetts - right down to her knicknacks!

James T, Foxboro MA

8 Aug 2021

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Serene Transitions is the place to go if you are downsizing, moving, packing, or unpacking. Prior to my move, they came to my home, measured my furniture and placed it on a layout of my new home. They were there for the movers and every piece of furniture fit exactly as planned. This was the most convenient, economical and well planned move we ever made. I highly recommend Serene Transitions if you want a stress free move.

Jason S, Canton MA

13 Jun 2021


Janan was an absolute pleasure to work with during a difficult time of having to declutter items for my parents. She broke things down to make the process a lot easier and manageable. We can't thank her enough!

Carolyn C, Milton MA

30 May 2021

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When my Mother could no longer live on her own, we were faced with a large split entry ranch crammed full of stuff, as my Mother was a bit of a hoarder. Our ultimate goal was to empty the house and fix it up for rental. Janan helped us sort through everything, saving what was meaningful and helping us make the tough choices about what to discard. She helped us sell furniture and remove what had no value. She helped us with roofing, painting, and plumbing contractors, and when the house was finally ready, found us a management company who took care of finding tenants and takes care of day to day maintenance, as we live quite a distance from the house. Thanks to Janan, we have been receiving rental income from the property for over a year now from a house which initially looked like it would be a huge financial burden. Her work was fantastic, and we never could have done it without her.  

Allen T, Hudson MA


As part of a house downsizing effort, Janan organized and ran an online auction for us to get rid of unwanted items from 25 years of accumulating. This included sorting and organizing hundreds of items into strategic lots, taking pictures and uploading, and running a very well organized 10-hour pickup day. Her calming and professional demeanor were key to everything running smoothly. Great service and a lovely lady!

Leda T, Sharon MA

3 May 2021


Both of our parents died within two weeks of each other from Covid. After all children took what they wanted, Serene Transitions made the rest so easy. They hired JunkLuggers to take everything out of that apartment and left it lickety split clean and vacuumed. Money very well spent and our backs were saved!

Diane R, Canton MA

8 Mar 2021


I hired Serene Transitions to manage my move from my house to an apartment. Janan worked quickly and efficiently and was respectful and courteous at all times. The service was performed exactly as described. My belongings were packed professionally and carefully. Serene Transitions significantly reduced my stress before, during and after the move by taking care every detail. Janan went above and beyond to help me adjust to my new home faster, and I am more comfortable in my new home as a result. I am very please that I used Serene Transitions and highly recommend this service.

Marcia B, Easton MA

23 Nov 2020

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I’ve worked with Janan and her organizational skills are phenomenal. She has an eye for what needs to be done as well as how it will benefit all parties. Her empathy is her strongest suit - she knows how to help individuals through a difficult situation. Some people equate belongings with self worth and Janan has the patience to sort through those issues.

Bruce W, Boston MA


We used Serene Transitions when our 94-year-old friend Ruthie had to move into assisted living.  Ruthie lived in a one-bedroom apartment, and her family only wanted to keep a few personal items.  Janan sorted through all of the things that had been accumulated over several decades.  I was amazed at how quickly and effectively everything happened.  Each room was cleared systematically.  Janan sorted through everything and packed up items we donated to Goodwill and bagged items that needed to be recycled or thrown out.  There was a common room in the apartment building, where she put items for other residents to take if they could use them.  Janan made arrangements for all the furniture to be picked up and moved out.  She coordinated with the building manager and president of the association to make sure things were done appropriately.  The entire process was seamless and professional.  It was an emotional experience, and Janan’s compassionate and professional attitude made the entire process very easy.  I recommend Serene Transitions without reservation.   

Vicki K, Quincy MA